Privacy Policy

Groupe Elite Canada Inc.
Last updated: 2025-12-31

Groupe Elite Canada Inc. (“GEC”, “we”, “us”, “our”) is committed to protecting your personal information and complying with all applicable privacy laws, including Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (as amended by Law 25), the Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable international laws.

This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit **https://www.groupelitecanada.com ↗** (the “Website”) or interact with us.

By using the Website or submitting personal information to GEC, you consent to this Privacy Policy.

1. About Us

Groupe Elite Canada Inc.
215 Jean Talon Est, Suite 102
Montreal, Quebec
H2R 1S9
Email: info@groupelitecanada.com ↗

Privacy Officer (Law 25):
Bindu Patel, Owner
Email: info@groupelitecanada.com ↗
Postal correspondence: See address above.

The Privacy Officer is responsible for overseeing compliance with all privacy requirements, including breach reporting, responding to rights requests, and ensuring secure handling of personal information.

2. Definitions

● Personal Information: Any information relating to an identifiable individual (name, email, IP address, etc.).

● Processing: Collecting, using, storing, disclosing, transferring, or destroying personal information.

● Data Controller (GDPR concept): GEC determines the purpose and means of processing.

3. Your Privacy Rights

Depending on the laws applicable where you reside (including Quebec Law 25), you may exercise the following rights:

● Right of access to the personal information we hold about you.

● Right to rectification of inaccurate or incomplete information.

● Right to withdraw consent at any time.

● Right to deletion / right to be forgotten, subject to legal and contractual limitations.

● Right to data portability (obtain your information in a readable format).

● Right to restrict or oppose processing in certain circumstances.

● Right to opt-out of marketing communications at any time.

● Right to be informed of automated decision-making (note: GEC uses none).

● Right to know if your information is shared or sold (GEC does not sell your information).

● Right to submit complaints to appropriate supervisory authorities.

To exercise your rights, contact the Privacy Officer at info@groupelitecanada.com ↗.

4. Personal Information We Collect

We collect personal information from:

A. Information You Provide Directly

Examples:

● Name and contact information (email, phone number)

● Property inquiries or requests submitted through our Website or Centris

● Newsletter subscription requests

● Any information you voluntarily provide (we strongly advise not submitting sensitive data)

B. Information Collected Automatically

Using cookies, pixels, web beacons, and analytics tools (e.g., Google Analytics):

● IP address

● Browser type

● Device information

● Pages visited, time spent, referring URL

● General geographic location (not precise)

C. Information from Third Parties

From Centris when you request information about a property:

● Name

● Email

● Phone number

● Your inquiry or comments

We do not collect sensitive personal information unless you voluntarily provide it (discouraged).

5. How We Use Your Information

We use personal information for the following purposes:

● To respond to property inquiries

● To provide real estate–related services

● To operate and improve the Website

● To send newsletters or updates (with your consent)

● To conduct analytics and measure Website performance

● To comply with legal obligations

● To prevent fraud or security threats

● To personalize advertising and user experience (see Section 8)

Legal basis (GDPR):
Consent, performance of services, compliance with law, legitimate interests.

Legal basis (Quebec & Canada):
Your informed consent.

6. Who We Share Information With

We may share your personal information with:

A. Service Providers

Only for legitimate business purposes, including:

● Website hosting (e.g., Webflow)

● Email newsletter provider (Mailchimp)

● Analytics providers (Google Analytics)

● Advertising platforms (Facebook Ads, Google Ads)

B. Centris

When you submit a property inquiry.

C. Affiliates

If required for business operations and only under strict confidentiality.

D. Legal and Safety Requirements

We may disclose information if required by:

● Law enforcement

● Court order or subpoena

● To investigate fraud or security threats

E. Business Transactions

If GEC is sold, merged, or reorganized, your information may be transferred to the new entity under comparable privacy protections.

We do NOT sell, rent, or trade personal information.

7. Email Communications (CASL Compliance)

We comply with Canada’s Anti-Spam Legislation (CASL).
You will receive emails only if:

● You gave explicit consent (e.g., newsletter sign-up)

● You have an existing business relationship with us

You may unsubscribe at any time using the link in any GEC email.

8. Advertising & Marketing (Opt-Out Options)

GEC may use online advertising tools including:

● Facebook Custom Audiences

● Google Ads / Remarketing

● Display Advertising

To opt out:

● Adjust your Facebook Ad Settings

● Adjust your Google Ad Settings

● Use the Digital Advertising Alliance WebChoices Tool

9. Cookies and Tracking Technologies

We use cookies to:

● Improve your browsing experience

● Maintain language preferences

● Provide analytics

● Support remarketing and advertising

● Detect fraudulent activity

You may disable cookies in your browser, but website functionality may be affected.

10. How We Protect Your Information

We implement robust administrative, technical, and physical safeguards, including:

● Encrypted data transfer (SSL/TLS)

● Restricted employee access

● Secure servers and hosting partners

● Regular monitoring and threat detection

● Procedures for reporting and managing security incidents, including Law 25 breach notification requirements

If a breach presents a risk of serious injury, we will notify:

● The Commission d’accès à l’information (CAI)

Affected individuals

11. Data Transfers Outside Quebec / Canada / EEA

Your information may be stored or processed:

● In Quebec

● Elsewhere in Canada

● In the United States

● In the European Union

Transfers occur only when:

● Service providers offer adequate data protection

● Standard Contractual Clauses or equivalent protections are in place

● Required by law (e.g., Google, Mailchimp servers)

You may request that your information not be transferred internationally; however, doing so may limit your ability to use the Website or receive services.

12. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by law.

Examples:

● Newsletter contact info: retained until you unsubscribe

● Inquiry information: kept as long as needed to provide services

Analytics data: retained according to provider default periods

13. Children’s Privacy

The Website is not intended for children under 16.
We do not knowingly collect personal information from minors.

If information has been collected in error, we will delete it.

14. Automated Decision-Making

GEC does not use automated decision-making or profiling that has legal or significant effects on individuals.

15. Submitting Complaints

If you are not satisfied with our response, you may contact:

In Quebec

Commission d’accès à l’information (CAI)
https://www.cai.gouv.qc.ca/ ↗

Canada

Office of the Privacy Commissioner of Canada
https://www.priv.gc.ca/ ↗

International Authorities

If located in the EU/UK, you may contact your local Data Protection Authority.

16. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws or our practices.
The date at the top of this page indicates the latest revision.

Significant changes will be communicated on our Website or by email where appropriate.